Global Logistics
We ship worldwide and offer free shipping to most countries! We use the world's fastest logistics service providers such as FedEx/DHL/UPS to ship orders.
We aim to reduce your waiting time and provide a more secure service.
Delivery Time
Processing Time
After placing an order, it typically takes 1 business day to process your shipment. If there are issues with your shipping information, we will contact you within 24 hours.
Shipping Time & Cost:
Shipping time and costs may vary due to unexpected factors like adverse weather, public holidays, or other unforeseen events. We appreciate your understanding for any inconvenience caused.
The shipping time is usually 3-7 business days.
About Tax:
We don't collect any tax in most countries at present. Customs duties in the recipient's country/region are the customer's responsibility. Costs incurred due to delivery delays, address modifications, cancellations, or returns for personal reasons are borne by the buyer.
Additional Notes:
- Local logistics deliver on business days (Mon. - Fri.).
- Ensure your delivery address is accessible on workdays.
- Keep your phone on, as carriers may contact you.
- Some services may require a signature for delivery.
- If you waive the signature service, we will not be held responsible for any loss or damage to the package once it occurs.
Shipping Information
All orders are shipped via FedEx/DHL/UPS.
Free shipping service areas exclude Alaska, Hawaii, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands, and the Virgin Islands.
All orders are shipped via DHL.
Orders are eligible for free shipping.
All orders are shipped via DHL.
Orders are eligible for free shipping.
For some remote and regional areas, please allow 3 business days for expedited shipping delay.
All orders are shipped via DHL.
Orders are eligible for free shipping.
All orders are shipped via DHL.
Orders are eligible for free shipping.
All orders are shipped via DHL.
Free shipping is available on all orders.
We can ship to most EU countries - for specific questions regarding EU shipments, please contact our customer service team at server@rxmoore.com.
01
Order Confirmation:
An email will be sent to you for review upon completing your order.
02
Tracking Number:
The second email with your tracking number will be sent when your order is shipped.
03
Delivery Status:
We will email you when the package arrives in your city.
Reminders
· When placing an order, please review your personal information (i.e. shipping address, phone number, email) carefully to avoid any issues or delays getting your order.
· If you don't receive your package on time, please feel free to contact our Customer Care Team. As a friendly reminder, all shipping times listed in the chart above are calculated in business days and do not include weekends.
· We are committed to customer service and product quality. Please see Returns and Warranty for our warranty and returns policy.
· Rxmoore is not liable for shipping or delivery delays caused by natural or uncontrollable events.
Payment
Pay With Paypal
You will be redirected to a secure PayPal payment page, where you can confirm and complete your payment by logging in with your PayPal username and password.
You may also choose to “Pay with Debit or Credit Card” without using a PayPal account. Kindly enter your information and click “Pay Now” to complete your payment safely via PayPal.
Pay With Credit/Debit Card
Credit cards available for payment are listed above. Please note that Rxmoore does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please contact your card-issuing bank for information.
