FAQ

Rxmoore LED Mask: Skin care with LED light therapy. Targets acne, wrinkles, and redness. Home use, multiple wavelengths. Follow instructions for safety. Consult dermatologist before new treatments.

LED masks use various light wavelengths to stimulate skin cells, promoting repair, collagen production, and addressing issues like acne. Safe, effective, and convenient for home use with proper guidelines.

Follow Rxmoore LED Mask instructions. Start with a lower frequency, observe skin reaction, and gradually increase if safe. Consult a dermatologist for concerns.

LED therapy results vary. Short-term: smoother skin. Long-term: collagen regeneration, wrinkle reduction. Maintenance needed for lasting results. Individual differences exist. Consult a professional for guidance.

Rxmoore LED Mask: Initial phase 3-5 times/week, 10-20 minutes. Adjust frequency based on results. Follow targeted color treatment. Consult user manual and professionals for guidance.

Clean your light therapy mask after each use with a damp cloth. Perform a deep clean at least once a week. Avoid harsh chemicals.

Charge your light therapy mask using the correct charger. Initial charge: 4-6 hours. Daily charge: 2-3 hours. Avoid overcharging. Keep ports clean. Use recommended voltage.

Light therapy masks: 10 mins treatment. Battery supports 3-4 hours, allowing 10-15 treatments. Factors: battery capacity, usage modes, device age.

We accept debit cards and all major credit cards. You may also complete purchases using interest free installment plans through Pay Pal, Afterpay.

*Installment plans are available in all regions.

We do! We offer interest-free installment payments through Afterpay.

*Installment plans are available in all regions.

Yes. For applicable countries, VAT tax and/or customs & duties charges are included in the advertised pricing.

There are no customs duties to pay.

We ship worldwide and provide free shipping to Most Countries! We will charge about a $10-$25 shipping fee for some countries, such as ZAF, UKR, NGA, ARE, ISR, SAU, POL, and other remote African countries.

*We don't provide shipping service to Iran, Iraq, the Caribbean, Vietnam, Egypt, Spain, India, Brazil, Italy, Ethiopia, Greenland, Monaco, Jamaica, Ukraine, and Kazakhstan at present.

You can find the tracking number in the shipment confirmation email. You can use the tracking number to check the status of your shipment on the carrier's website.

Processing may take up to 2 business days. After your order has shipped, you will receive an email with shipping information and updates.

We ship from our warehouse in Florida and arrive in 3-7 days!

If you would like to change or cancel your order, please reach out to server@rxmoore.com as soon as possible and someone will be happy to assist you with your request.

One of the benefits of our LED devices is that they are completely portable, so you can easily walk around wearing them. You can also wear them for skincare while you sleep in bed.

Although red light therapy is very safe, we do not recommend the use of LEDs for pregnant or breastfeeding women.